Payment

Due to an increase in no-shows and same-day cancellations, I now require a 50% deposit for all appointments.
 

Cancellation & Refunds

• Please contact me by phone or email 48 hours before your appointment to cancel or reschedule.

• If you are sick, you may cancel up to 24 hours before your appointment.

• No-shows or late cancellations will forfeit the deposit.

• For timely cancellations, I will refund your deposit minus the credit card processing fees, which are not returned to me by the credit card company.
   

Late Arrival
I ask that you arrive 5–10 minutes early to settle in before your session.

• If you’re running late, please let me know as soon as possible.

• I offer a 10-minute grace period for late arrivals. After 10 minutes, the appointment may need to be forfeited, and the full session fee will be charged.
   

If you have any questions or concerns, please reach out. I look forward to seeing you soon
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Suzi Wilkoff
(614) 427-3698