Payment
Due to the large amount of people not showing or cancelling the same day as their appointment  a 50% deposit is required for all appointments. 

Cancellation and Refund 
Inform by phone or email 48 hours before the appointment to cancel/ reschedule. If you are sick please cancel up to 24 hours before the appointment. A no-show or late cancellation does not refund the deposit. 

Late Arrival
We value your time and ours, so we kindly ask that clients arrive at least 5-10 minutes  early to your appointment.  If you are running late, please let your practitioner  know as soon as possible so we can make arrangements. Please note that we have a 15-minute grace period for late arrivals, after which the appointment will be forfeited the full fee will be charged. If you have any questions or concerns, please don't hesitate to contact us.  We look forward to seeing you soon.

Suzi Wilkoff: (614) 427-3698